❓
Frequently Asked Questions
Is technical help available after we receive the products?
Yes, we provide 24-hour online technical service for free to assist with any operational needs.
How can I arrange a visit to your production facility?
Simply provide your contact details, and we will discuss and make a detailed arrangement based on your schedule.
What is the policy for parts under warranty?
We will send new parts within the warranty period for free, excluding consumable parts and man-made damage.
What is the standard delivery timeframe for the products?
Standard items can typically be delivered within 3 to 10 working days after order confirmation.
Does the 72V charger support different battery types?
Our chargers are designed for universal use with major electric vehicle battery configurations, including 6V 170AH lead-acid setups.
Is the charger efficient for long-term use?
Yes, the charger operates at an efficiency rate of ≥92%, ensuring energy savings and reliable performance for your electric fleet.
Hyper Charger
