Frequently Asked Questions
What output voltages and currents can you provide?
We supply a wide range of voltages including 5V, 9V, 12V, 24V, 36V, and 48V, with current options ranging from 0.5A up to 40A to suit various applications.
Does this 36V power adapter have safety certifications?
Yes, our products are fully certified with international standards including UL, ETL, FCC, RoHS, CE, CB, SAA, and PSE, ensuring global market access.
What kind of protections are built into the device?
The adapter features multiple safety protections: Short Circuit Protection (auto-restart), Over Current Protection (130%-150%), Over Voltage Protection (115%-135%), and Over Temperature Protection.
Can I customize the DC connector or AC plug?
Absolutely. We offer various AC inlets (C14/C8/C6) and DC connectors (5.5*2.5/2.1mm, 4pin, or bare wire). Custom cable lengths are also available.
What is the typical lead time for an order?
Samples are usually ready within 3 working days, while bulk production orders typically take about 7-12 working days depending on the quantity.
Is there a warranty for this power supply?
Yes, we provide a two-year warranty for this model, backed by our professional R&D and after-sales service teams.
Hyper Charger
